Delivery and Terms
Delivery and Postage
There is no minimum order from the site, postage is calculated on weight of order. Items will be despatched on the same day or next day after ordering either by Royal Mail 2nd Class post or by Courier depending on the total weight of the order.
If the postage calculated greatly exceeds the cost of postage then a refund will be made to the customer.
Please allow up to 5 working days for delivery - if your item has still not been received after 15 working days then Royal Mail will class it as missing - I will then be able to issue a refund or replacement.
When ordering mixed colours of jute bags, please send an email via the contacts page to let us know the choices or details in the special information section at checkout.
Terms of Trading
We hope you are very happy with your purchase from Gifted Sister however in the unlikely event that you are not completely satisfied then please return the item within 14 days of purchase for a full refund. Please note the refund will not include return postage costs unless the item is faulty. Please contact us via the contact page to inform us that you are returning an item.
Please return items to:
Gifted Sister, Beal Lodge, Beal, Berwick Upon Tweed, Northumberland, TD15 2PB
Items should be returned in a resaleable state and proof of posting should be obtained from the post office.
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The information contained in this website is for general information purposes only. The information is provided by Gifted Sister and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
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